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Frequently Asked Questions

 

What is an E-Cigarette?

An Electronic Cigarette (E-Cig / Personal Vaporizer / PV) is a battery operated device that imitates smoking a tobacco cigarette. The E-cig works by a heated coil turning the liquid into water vapour that is inhaled through the mouthpiece, which is known as “vaping”, so there is no burning process. You can choose the e-liquid (sometimes known as e-juice) you put into your E-cig and enjoy with your choice of flavour and level of nicotine.

 

Why do people use E-Cigarettes?

E-Cigarettes are most commonly for people that want to give up smoking. You can still get your intake of nicotine at a level of your choice without the harmful chemicals found in your regular cigarette such as tobacco, tar and carbon monoxide; without unpleasant smells on your clothing and without having to pay the costly price of cigarettes.

 

Are E-Cigarettes safe?

E-cigarettes are less harmful then tobacco cigarettes as you are inhaling a flavoured water vapour that is created without harmful chemicals such as tar, tobacco and carbon monoxide.

 

What is in your e-liquid?

Our Element E-Liquid is American made and the ingredients are all pharmaceutical USP grade. They contain organically extracted nicotine, flavourings which are DIACETYL FREE (diacetyl is a dangerous chemical used to flavour some e-liquids) and 50% Vegetable Glycerin / 50% Propylene Glycol which creates a good balance for flavour, throat hit and vapour produced.

 

Our Element E-Liquid Dripper Series is known as a “Cloud Chasers Dream”. It contains 80% Vegetable Glycerin and 20% Propylene Glycol. VG is a thicker fluid meaning the thicker the clouds of vapour produced. Our Dripper Series contains 3mg of nicotine.

 

Our Element E-Liquid CBD “Holy Grail” range is made in the USA with certified Hemp CBD Oil and contains 30mg of CBD. CBD (cannabidiol) is a naturally-occurring cannabinoid component found in cannabis that comprises up to 40% of the plant. CBD is used to assist in various health issues from pain relief, to anxiety relief, aiding in relaxation, sleep, and a feeling of well being but without the side effects of THC.

 

Our Diamond Mist E-Liquid is made in the UK from only pharmaceutical grade solutions. Each bottle is EU approved and certified.

 

Are CBD and THC the same thing?

No, they are different compounds. CBD and THC are both cannabinoids, but THC is the cannabinoid that gets you “high” or “stoned.” CBD is not psychoactive like THC, meaning it won’t get you “high.” CBD is also totally legal and natural.

 

Can I use any vaporiser for CBD liquid?

No, only one that takes oil.

 

What is Propylene Glycol (PG) E-Liquid?

Propylene Glycol E-Liquid is a non-toxic thin liquid which is widely used as a food additive. It is a tasteless substance so will not affect the flavour of your e-liquid but is known to give a greater throat hit for vapers.

 

What is Vegetable Glycerin (VG) E-Liquid?

Vegetable Glycerin E-Liquid is a non-toxic, thick, sweet tasting vegetable based liquid that is widely used as a food additive. It provides a sweeter flavour to your e-liquid and is known to produce greater clouds of vapour.

 

Do your e-liquids contain nicotine?

We offer our e-liquids with a nicotine level ranging from 0mg to 18mg (milligrams of nicotine). The e-liquid with a higher level of nicotine is aimed for the heavier smoker and will give a stronger throat hit, whereas the e-liquid with 0mg of nicotine may be for someone that has given up smoking but still craves the smoking imitation. It is up to you what level of nicotine you choose.

 

What is dripping?

Dripping is just a different way of vaping the e-liquid. Instead of filling the clearomizer with the liquid, you drip a few drops of the liquid straight on to the coil or bridge of the atomizer. Dripping tends to produce thicker clouds with more intense flavours for the “cloud chasers” out there. Another advantage of dripping is having the flexibility to change flavours often as you are only using a few drops at a time. Dripping is normally for the more advanced vaper.

 

What is steeping?

Steeping is the natural oxidation process that takes place over time to bring out the flavour of the e-liquid. The longer the e-liquid has been steeped, the stronger and more enjoyable the flavour will be. Our Element E-Liquid is 100% steeped meaning you can enjoy the intense flavour as soon as it arrives on your doorstep.

 

I am new to vaping, what would you recommend?

We would recommend that newbies to vaping start with one of our starter kits. The starter kits we offer contain a vaporizer with battery, a charger, a case and we will also include a free Diamond Mist E-Liquid to get started.

What is your delivery time?

We aim to despatch all orders on the same day. Any orders placed after 3pm will be despatched the following day. Delivery time is normally 1-3 days after despatch.

 

Do you charge for delivery?

Any orders under £20.00 will be charged at £3.80 for 2nd Class Royal Mail Signed for. We offer FREE 2nd Class Royal Mail Signed for on all orders over £20.00. We also offer 1st Class Signed for at £5.50 and Next Day Special Delivery charged at £7.95. We also offer delivery to Europe International Tracked & Signed for at £19.99.

**Please note, we DO NOT ship to the USA**

 

What methods of payment do you accept?

We accept all major debit and credit cards and payment by paypal. We do not accept payment by American Express cards.

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